Every Cardiff trade misses 30–40% of phone calls. Most at night, on a Saturday, or while you're up a ladder. An AI receptionist on your site catches them in under three seconds — gets the postcode, books the slot, texts you the brief. You wake up to a booked diary, not a voicemail you'll never return.
For a Cardiff trade turning over £80k, 30–40% of inbound calls go to voicemail. The customer doesn't leave a message — she rings the next plumber on the list. The 32-year-old with a leaking ceiling at 10:14pm doesn't leave a voicemail. You'll never know she was there.
The 11pm leak that used to bounce now sits in your diary at 7am Saturday. The postcode's there. The boiler model's there. The customer's expecting your text.
“How much for a boiler replacement?” calls drop by half. The chat gives the price band before they pick up the phone. You only get the calls you actually want.
You stop answering “are you open?” texts on Sundays. The chat handles every call-out-fee question. Your kids see you on Sunday morning. Your diary sees Monday morning.
The £29/month isn't justified yet. Get the next ten regulars first; revisit when you're consistently booked out.
Some older client bases hang up on a chat. If you're not sure, ask your last ten customers how they prefer to get in touch. If most say “just ring me”, wait.
A receptionist that books a slot you never honour is worse than no receptionist. If you can't commit, install it later.
If any of these apply, we'll politely tell you so and not sell you one. We'd rather you wait than regret it.
No changes to your existing site. One <script> tag, one paragraph of CSS, and the receptionist starts working the moment we push live.
30 minutes. We learn your trade, your qualifying questions, your price bands.
We train the bot, plug it into your calendar, test it ourselves until the conversation feels right.
Staging URL on your phone. Pretend to be a customer. Tell us what to tune.
Goes live on your site. We watch the first 48 hours of conversations and tune in real time.
No. It's an LLM trained on your trade with a script we wrote with you on day one. Customers chat with it the way they'd chat with a real receptionist — short answers, follow-up questions, the occasional joke if that fits your brand.
Price bands are rules-driven (set by you), not LLM-guessed. The chat says “between £80 and £180 for a typical leak — confirmed when our engineer arrives” — never a single number you'd be bound to.
Runs on your domain. Conversations stored in UK Postgres for 30 days then deleted. We never sell or share. GDPR-clean by default; we can delete a specific user's record on request within 24 hours.
Yes — admin panel for the script, the price bands, the qualifying questions. No code needed.
Google Calendar, Cal.com, or your existing booking software via webhook. Most Cardiff trades pick Google Calendar — 10-minute connect.
Yes — one switch in the admin. Or set it to “answer questions but not book anything” during specific hours.
Send us your URL. We'll build a demo on a copy of your site — your branding, your trade — and send you the link by Friday. You try it like a customer. No commitment, no card. If you like it, we install on Monday.
Or read the full case for AI receptionists in 2026 first.